Covid-19 Updates

1Ticket automation and policy updates to help your business

Enable the 1Ticket Purchase Downloader - Track TicketMaster Refunds
1Ticket can download all of your active TicketMaster Purchases, allowing you to search, filter and export based on the parameters you specify. You can searc...
Fri, May 1, 2020 at 12:05 PM
Automated TicketMaster Refunds
Utilize the powerful 1Ticket Purchase Downloader to request refunds for eligible TicketMaster purchases with the click of a button. Quick Setup Instruct...
Mon, Jul 13, 2020 at 3:17 PM
Covid-19 1Ticket Billing Update
1Ticket Core Services - Purchase Downloading, Inventory Uploads and Sale Processing are all free for all existing and new 1Ticket users through at least Jun...
Fri, May 1, 2020 at 11:41 AM
Search for your Refund Eligible TicketMaster Purchases
Navigate to the Purchases tab. Use the Advanced Search Options to filter your search to display your Refund Eligible purchases. You can filter by purchases...
Fri, May 1, 2020 at 11:39 AM
Delayed Fulfillment and In-Hand Date Override
With many marketplaces updating their terms to payment after the event, it is important to have more control over your inventory delivery. As part of ou...
Thu, May 7, 2020 at 3:56 PM
Export your Refund Eligible TicketMaster Purchases
Export your purchase data to a .csv or .xls file to import into proprietary software, run reports, track refunds and more. First, navigate to the Settin...
Fri, May 1, 2020 at 11:40 AM