To update the password of an existing purchasing account:
- Log in to your 1Ticket account and Navigate to the Logins Tab
- Search for the Purchasing Account you would like to update (see below for instructions on filtering accounts with incorrect credentials)
- Select Edit on that account
- Enter the current password for the account in the Password field (can be the same as the previous password)
- Select Update Login to save
You can view and update all accounts with errors by Filtering by a specific marketplace and updating the filter to status: Only incorrect passwords/usernames
Questions? No problem, 1Ticket Support can help.