To update the password of an existing purchasing account:

  1. Log in to your 1Ticket account and Navigate to the Logins Tab  
  2. Search for the Purchasing Account you would like to update (see below for instructions on filtering accounts with incorrect credentials) 
  3. Select Edit on that account
  4. Enter the current password for the account in the Password field (can be the same as the previous password)
  5. Select Update Login to save

You can view and update all accounts with errors by Filtering by a specific marketplace and updating the filter to  status: Only incorrect passwords/usernames 

Questions? No problem, 1Ticket Support can help.

Create A Support Ticket 


Call 240.321.9849

Create an Account