This message was sent on Wednesday, November 25th 2020 at 11:00 AM EST.
Amazon Web Services, which provides computing services for much of the web (including portions of 1Ticket's services), is experiencing an intermittent outage this morning.
This outage is causing delays in broadcasting, processing sales, downloading new purchases, and syncing with the POSs and marketplaces.
Please monitor your incoming sales. If you see that 1Ticket has not processed a sale within a few minutes please process it manually.
We are monitoring the situation closely and will send out another update when everything is back to normal. You can view the current status of the AWS platform here:
Questions? No problem, 1Ticket Support can help.