There are things that arise when selling tickets that 1Ticket can't solve. In those cases you'll need to reach out to the marketplace. Below is a list of the best ways to contact each marketplace about general issues.


We want to be very clear that the information below was provided by the marketplaces.


Gametime

Please contact [email protected].


SeatGeek

Please contact [email protected].


StubHub

To reach seller support by email please use the "Messages Tab" in the inv.stubhub.com portal: Messages Tab > New Message.


For any urgent issues please call the top seller support line:

866.788.2480

8AM - Midnight ET / 7 days a week


Ticket Evolution

For issues with sales and purchases: [email protected]

For catalog and mapping issues: [email protected]

For account questions: [email protected]


Ticketmaster Resale

For the fastest resolution time, please submit a ticket via the Ticketmaster Resale Seller Support portal:

  1. Log in: https://tmone.force.com/resaleseller/s/login/

  2. Your username is your email with .resale added at the end – for example, [email protected]

  3. If you need a new password, click the “Forgot your password?” button to receive a password reset link.

  4. Once logged in, you will see a variety of common issues listed on the first page of the portal.

  5. Please carefully review your options before starting the support request.

  6. The step-by-step guide will walk you through the full process of submitting a support ticket.


Ticketnetwork

Option #1: Email your rep. If you don't know who your rep is you can email [email protected] to find out.


Option #2:

For order support [email protected] or [email protected] (depending on order type)

Emailing [email protected] creates a Support Request that will then be assigned to tech support, accounting, fulfillment, etc.


TickPick

Please contact [email protected].


Vivid / FanXchange

Please contact [email protected] and CC [email protected] Please keep in mind that those inboxes may not have real time night/weekend coverage.