There are things that arise when selling tickets that 1Ticket can't solve. In those cases you'll need to reach out to the marketplace. Below is a list of the best ways to contact each marketplace about general issues.
We want to be very clear that the information below was provided by the marketplaces.
Please contact Sellers@gametime.co.
Please contact email@example.com.
To reach seller support by email please use the "Messages Tab" in the inv.stubhub.com portal: Messages Tab > New Message.
For any urgent issues please call the top seller support line:
8AM - Midnight ET / 7 days a week
For issues with sales and purchases: firstname.lastname@example.org
For catalog and mapping issues: email@example.com
For account questions: firstname.lastname@example.org
For the fastest resolution time, please submit a ticket via the Ticketmaster Resale Seller Support portal:
Your username is your email with .resale added at the end – for example, email@example.com
If you need a new password, click the “Forgot your password?” button to receive a password reset link.
Once logged in, you will see a variety of common issues listed on the first page of the portal.
Please carefully review your options before starting the support request.
The step-by-step guide will walk you through the full process of submitting a support ticket.