Modified on: Wed, Apr 17, 2024 at 12:03 PM
- Access the users AXS broadcast file by logging into their account in Local and viewing the broadcast history
- Open the AXS broadcast and sort the file by “EventDate”
- In another tab open https://1ticket.com/purchases/ and search for the event, make sure to click the right date
- Find the tickets that you need to map and click the green circle with an arrow inside it to map the barcodes to tickets in the POS
- You can try to “automap” but manually map is probably gonna need to be done anyways so just select that off the bat
- After you click “Manually Map” the system will prefill the search criteria, these are good you can review but generally you can just click “Search POS”
- After you click “Search POS” the results will show up under, review all the fields to make sure they are accurate before you click “Map Listing”
- Repeat these steps for all the listings in a broadcast file that
- are NOT GA
- do not have Barcodes/AXSTicketIDS
- When you are complete, review the next 2 broadcast files to confirm all listings mapped have the barcode data
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