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Knowledge base
Getting Started - Enable Your 1Ticket Account
New To Selling Tickets?
0
DTI Members - Enabling your 1Ticket Account
0
Skybox POS - Enabling your 1Ticket Account
1
Enabling Your 1Ticket Account - Inventory Sync with Skybox
POSNext POS - Enabling your 1Ticket Account
0
Enabling Automatic Purchase Downloading
2
Adding Purchasing Accounts and Enabling AutoPO
Map a Purchase Downloaded by 1Ticket to an Existing Listing in Skybox
Account Activation
0
Sales / Marketplace Order Fulfillment and Delivery
Fulfillment (General)
3
How often does 1Ticket try to fill sales?
Changing Delivery Method For Fulfillment
AXS 2 Factor Authentication Automation
Transfer and Mobile Delivery
12
Automatic Transfer Settings
Transfer Mapping and Protections for Playoff and Multi-Day Events
Transferring Tickets For a Sale 1Ticket Has Processed
Linking Accounts in the MLB Ballpark App
What is Order Integration?
View all 12
1Ticket Managed Delivery
5
1Ticket Managed Delivery - How To Enable
What Is 1Ticket Managed Delivery?
1Ticket Managed Delivery - POS Notes
How To Tell Which Tickets Are Eligible For 1Ticket Managed Delivery
Manually Generating Wallet Links with 1TMD
E-Ticket and PDF Delivery
1
E-Ticket / PDF Fulfillment
Standard and Hard Stock Delivery
1
When Does 1Ticket Download Shipping Labels?
Broadcasting and Sale Processing
Skybox Delivery Methods
6
How to edit a listing in Skybox
List Tickets as E-Ticket / PDF Delivery
Blocking Barcodes from SeatGeek and StubHub
StubHub / viagogo Merger
Sending Face Value to Secondary Marketplaces
View all 6
Modify Inventory in Broadcast to Marketplaces
9
Custom Inventory Split Rules
How to Adjust Marketplace Mark Up and Mark Down Values
Block Inventory From a Marketplace
How to Adjust Mark Up/Down Amounts for Individual Listings
How to Adjust Section/Row Values in Marketplace Broadcasts
View all 9
StubHub Broadcasting
3
Mapping Listings to StubHub Events
Incorrect Event Mapping - StubHub Sales
Tickets sold for the wrong price - StubHub
Broadcasting and Inventory Uploads
11
Inventory Broadcast Control Notes
OPU - Broadcasting to the client's own accounts
Failing Vivid Broadcasting due to "Incorrect Credentials"
Ticket Evolution Sales Booster - What Is It / How Does It Work?
Linking 1Ticket to TM/1 (Tradedesk)
View all 11
Purchase Downloading and AutoPO
Automatic Purchase Downloading
17
How To Enable E-Mail Forwarding in Gmail
Export Refund Eligible Purchases
Include Expired Events in Search
Season Ticket Downloading
Enabling Automatic Purchase Order Creation
View all 17
Purchasing Accounts
7
Update Purchasing Account Credentials (Logins)
Adding a Ticketmaster Purchasing Account to 1Ticket
Adding a Purchasing Account to 1Ticket
Downloading a report of Ticketmaster accounts
Marking an Account as "Transfer Only"
View all 7
Settings
Notifications
2
Sale Processing E-Mail Notifications
Managing User Access
Advanced Features
1Ticket APIs
2
API Integrations
ALP
1Ticket Broker Services - Instructions
1Ticket Local Marketplaces
0
1Ticket Broker Services - Troubleshooting
Broadcasting
1
Force 1Ticket to check your POS for inventory changes
1Ticket Broker Services - FAQs
Email Updates
8
Amazon Web Services outage causing 1Ticket service delays
Coronavirus Billing - Update July 1,2020
Flash Migrated To AXS
StubHub Canadian Currency Change
StubHub Tax Update
View all 8
DTI Distribution, Powered by 1Ticket
Payment
0
Billing
1Ticket Lite
1
Sales Tax for 1Ticket Services
General
Secondary Marketplaces - Support Contacts
1
How To Contact Support At Each Secondary Marketplace
Help Desk Software
by Freshdesk